and support

logistic process

Insurance and Services

We offer container, cargo, demurrage, and E&O insurance.

Do you wish to know more about our insurance products?

Our philosophy

We are continuously developing and optimizing our insurance plans to offer you personalized service, adapted to your needs and requirements, in a simple way that provides you with the highest level of transparency.


Our differentiating factor.
Peace of mind of having the backing of a financially sound company in the insurance industry.

Atención personalizada a nivel internacional

Personalized attention at a global scale

Personalized customer service, by an experienced account representative, whenever you need it.
At ICI we work with you, no matter your location, to provide you with the support that you deserve. We guide our clients through an easy and hassle-free claims process, offering a unique customer service experience, tailored to your particular needs.

Servicio al cliente

Customer Service

At ICI we understand that things change. That is why we offer easy solutions, which provide a deep comprehensive knowledge of the logistics insurance industry. Our team of experts will help you find the right insurance product that fits your needs, at the best possible rate, with a high degree of customer service.

Rápido proceso de reclamo

Expedited claim’s process

The ability to instantly view your documents and insurance certificates online.
At ICI we don't let claims take much of your time. Our multidisciplinary team provides personalized attention and regular consultations, which help increase awareness of your specific exposure to risk. We make the claims process as easy as possible. Contact us to learn more about any of our container insurance services.

Alianzas estratégicas

Strategic alliances

Backing from international insurers with an A+ rating.
ICI created strategic alliances with a consulting and collection’s agent in recognition of its logistical expertise and credibility in the maritime industry for more than 35 years, allowing ICI to offer better suited insurance products to customers and business partners. The collection agent acts as a third party administrator for ICI in terms of billing, inspections and administrative services in more than 30 countries to provide immediate response in real time.

Cobertura internacional

International coverage

A fast and certified claim agent network around the world.
Global warehouse-to-warehouse coverage.

How to submit a claim?

One of the competitive advantages of our company is that from the moment our clients obtain a policy up to the moment a claim is filed, our claim’s department guarantees that the entire process for documentation analysis, loss calculation, and compensation is done directly, simple and fast, so that the client's operations are not affected.


Our customers trust us. The safety of your cargo is our first interest.

    Subscribe to our Newsletter

    We will send you tips and suggestions for good practices

    Error: Formulario de contacto no encontrado.